Official Document

Terms and Conditions BAT365 – Complete Platform Usage Guide

Please read this document carefully before using any bat365 services. By registering or using our platform, you agree to be bound by all the terms and conditions stated herein.

Updated: 1 January 2026  |  Version: ms-MY

These terms and conditions constitute a binding agreement between you as the user and bat365 as the platform provider.

Applies to all registered users
Periodically updated
Minimum age requirement: 18 years

Important: By registering an account and using any service on the bat365 platform, you confirm that you have read, understood, and agreed to comply with all terms and conditions contained in this document. If you do not agree with any of these terms, please discontinue use of the platform immediately.

Key Highlights in Terms We

Eligibility & Account Registration

Only individuals aged 18 and above are eligible to register. Each user is permitted to hold only one active account. Information provided during registration must be accurate and kept up to date at all times.

Deposits & Withdrawals

Bat365 processes withdrawals within 24 hours. All deposits and withdrawals are subject to strict identity verification (KYC) procedures to ensure the security of every member's funds.

Bonus & Promotion Terms

All bonuses are subject to specific wagering requirements before they can be converted to cash. bat365 reserves the right to modify, suspend, or cancel any promotion at any time.

Security & Data Privacy

Your personal data is protected by 256-bit SSL encryption and managed in accordance with the bat365 Privacy Policy. We do not share your personal information with third parties without your consent.

Game Rules

All games must be played according to the established rules. Any attempt to exploit game bugs, use bots, or engage in any form of cheating will result in account suspension.

Responsible Gaming

Bat365 is committed to promoting responsible gaming habits. Self-control tools such as deposit limits, wagering limits, and self-exclusion options are available to all members who need them.

1

Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User") and BAT365 ("Platform", "us"). By accessing, registering for, or using any part of the bat365 platform, you confirm that you have read, understood, and fully agree to be bound by all provisions of this Agreement.

This agreement takes effect from the date you first access the platform and remains in force for as long as your account is active. We recommend keeping a copy of this document for your own reference.

Important Note: If you do not agree with any terms in this document, you are not permitted to use the bat365 platform. Continued use following any amendment to the terms constitutes acceptance of the latest version.
2

Eligibility & Account Registration

To register and use the bat365 service, you must meet all of the following eligibility requirements:

  • Age requirement: You must be at least 18 years of age at the time of registration. bat365 does not permit the use of the platform by underage individuals under any circumstances.
  • One account only: Each individual is permitted to hold only one (1) active account at bat365. Registering multiple accounts will result in the closure of all associated accounts and the freezing of funds.
  • Accurate information: All information provided during registration — including full name, date of birth, phone number, and email address — must be accurate, complete, and up to date.
  • Identity verification (KYC): bat365 reserves the right to request identity verification documents at any time. Users who fail to complete the KYC process may be restricted from making withdrawals.
  • Password: You are solely responsible for maintaining the confidentiality of your account password. bat365 will not be held liable for any losses resulting from unauthorized access caused by user negligence.

Bat365 reserves the right to decline registration applications or close existing accounts without providing a reason, particularly where fraud, system abuse, or a breach of terms is suspected.

3

Deposits & Withdrawals

All financial transactions on the bat365 platform are processed through a secure, integrated payment system. The following terms apply to deposits and withdrawals:

Transaction Type Processing Time Minimum Limit Method
Deposit Instant RM 30 FPX, e-Wallet, Bank
Withdrawal Within 24 hours RM 50 Bank Transfer
VIP Withdrawal Within 4 hours RM 100 Bank Transfer

Bat365 reserves the right to request additional verification before processing any withdrawal. All withdrawals must be made to a bank account registered under the same user's name. Transfers to third parties are not permitted.

Important: bat365 does not charge any processing fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own charges, which are beyond our control.
4

Bonuses & Promotions

Bat365 offers a variety of bonuses and promotions for both new and existing members. All promotional offers are subject to the following conditions:

  • Wagering requirement: Each bonus has a wagering requirement that must be met before the bonus value and any associated wins can be converted to withdrawable cash.
  • Valid period: All bonuses have a validity period explicitly stated in the relevant promotion terms. Expired bonuses will be cancelled automatically.
  • One active bonus at a time: In general, only one active bonus is permitted at a time unless otherwise stated in the relevant promotion terms.
  • Abuse prohibition: Any attempt to abuse promotions, including opening multiple accounts to claim bonuses repeatedly, will result in bonus cancellation and account action.
  • Right to amend: bat365 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

For more information on current promotions and their detailed terms, please visit our Promotions us.

5

Game Rules

All games on the bat365 platform must be played in accordance with the rules set by the relevant game providers and bat365 guidelines. The following are strictly prohibited:

  • Use of bots or automated software: The use of any scripts, bots, or automation software to play games is strictly prohibited.
  • Bug exploitation: If you discover any bugs or vulnerabilities in the gaming system, you are required to report them to customer support. Exploiting bugs for personal gain is a serious violation.
  • Game manipulation: Any attempt to manipulate game outcomes by any means, including collusion with other players, is prohibited.
  • Payment fraud: Use of unauthorized credit cards or bank accounts, or any form of financial fraud, will be reported to the relevant authorities.

All games on bat365 use an independently audited Random Number Generator (RNG), ensuring every game result is entirely fair and random.

6

User Conduct

All bat365 users are required to behave respectfully and responsibly while using the platform. The following conduct is not permitted:

  • Using abusive, threatening, or offensive language in any interaction with the customer service team or other users.
  • Spreading false or misleading information about the bat365 platform.
  • Using a bat365 account for any illegal activity, including money laundering.
  • Attempting to access another user's account without authorization.
  • Disrupting the normal operation of the platform through any technical means.
Please note: bat365 monitors all activity on the platform. Any user found to be in violation of these conduct rules will face immediate action, including account suspension or permanent closure.
7

Privacy & Data Security

Bat365 takes the privacy and security of user data very seriously. All personal data collected is managed in accordance with our Privacy Policy, which can be found on the Privacy Policy.

  • Encryption: All data transmitted between your device and bat365 servers is protected by SSL 256-bit encryption.
  • Data storage: Your personal data is stored on secure servers and is only accessible by authorized personnel.
  • Data sharing: bat365 will not sell or rent your personal data to third parties. Data is only shared when required by law or to process your transactions.
  • Cookies: Our platform uses cookies to enhance the user experience. You can manage your cookie settings through your browser.
8

Account Suspension & Closure

Bat365 reserves the right to suspend or close a user's account in the following situations:

  • Violation of any term in this document.
  • Suspected fraudulent activity, money laundering, or other illegal activities.
  • Providing false information during registration or the KYC process.
  • Account inactive for more than 12 consecutive months.
  • Self-exclusion requests through the responsible gaming program.

If your account is suspended due to fraud or a breach of terms, bat365 reserves the right to hold the remaining account balance pending investigation and any relevant legal proceedings. Users wishing to voluntarily close their account may contact our customer service team.

9

Liability Limits

To the extent permitted by applicable law, bat365 shall not be liable for:

  • Any indirect, consequential, special, or punitive losses arising from the use of the platform.
  • Service disruptions caused by factors beyond our control, including network failures, natural disasters, or third-party actions.
  • Any losses arising from unauthorized access to your account caused by your own negligence.
  • Disputed game results where the RNG system has functioned correctly in accordance with established standards.
Liability Limit: In all cases, bat365's maximum liability to any user is limited to the amount deposited by that user within the 30 days prior to the claim.
10

Terms Amendment

Bat365 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on the platform.

We will endeavor to notify users of material changes via in-platform notifications or email to the registered address. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest terms.

Your continued use of the bat365 platform after any amendments are published constitutes your acceptance of the revised terms.

11

Applicable Law

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the jurisdiction in which bat365 operates. Any disputes arising in connection with this Agreement shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation, the dispute shall be submitted to binding arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.

12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the bat365 team is ready to assist you through various channels:

  • Live Chat: Available 24/7 directly within the bat365 platform for immediate assistance.
  • Email: [email protected] — we will reply within 24 business hours.
  • FAQ: Visit page FAQ us for answers to frequently asked questions.

For more information on how we manage your data, please refer to our Privacy Policy us. For information on responsible gambling tools, visit our Responsible Gaming.

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